Contact Us
Address
3, Calvary Close, Ikeja.
Phone Number
+2348164250176
E-mail Address
helpcentre@techiemart.ng
Delivery Days/Hours
Mon - Sat / 9:00 AM - 6:00 PM
Send Us a Message
Frequently Asked Questions
Select the Product: Click on the desired product and add it to your cart.
Checkout: Proceed to the checkout page.Input Information: Fill in the required details, such as your name, email, and shipping address.
Payment Method: Choose your preferred payment method from options like bank deposit, Card Payment, or cash on Pick Up
Complete Order: Finalize the order process by completing the necessary steps.
Order Confirmation: Receive an email at your registered email address, confirming your order.
Order Confirmation Call: Expect a call from our customer care officer to verify your order details and discuss delivery or pick up arrangements
We offer a manufacturer defect warranty on brand new products. Foreign used products have a 1-month warranty. After the warranty period, we encourage our customers to still reach out to us if they experience any defects aside from normal wear and tear due to years of usage. The purpose is to advise them on how to salvage their product rather than purchasing new ones.
Yes, it can, depending on the time of order, nature and size of the product ordered, and the location for delivery. There is a list of places covered by the same-day delivery service.
For Direct Delivery orders, you will typically receive email notifications on the status of your order around two business days after purchase. Our delivery service team will contact you to schedule a delivery time at your convenience. They will also confirm the delivery time and date with a phone call the day before delivery.
Yes, we deliver internationally. You can make your purchases on our site from anywhere in the world, and we will deliver to you. For more information, please reach out to our help center.
For Direct Delivery orders, you will typically receive email notifications on the status of your order around two business days after purchase. Our delivery service team will contact you to schedule a delivery time at your convenience. They will also confirm the delivery time and date with a phone call the day before delivery.
We utilize all major carriers, as well as local courier partners.
No, we offer cash on Pick up. If you select the option to pay on pick-up when ordering online, your product will be delivered to one of our pick-up stations, where you can make your cash payment.
This feature is coming soon.
You will only pay for your product on our website. Our agent will contact you to discuss your delivery, and the delivery fee will be paid at the point of delivery. Please note that we will communicate the delivery fee to you via email before your products arrive.
We always aim to ensure our customers love our products, but if you need to return an order, we are happy to help. Please email us directly and we will guide you through the return process. Please refer to our payment policy for more information.
If you still have unanswered questions, please feel free to contact us and we will get back to you as soon as possible.